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FAQ's

SHIPPING
Do you offer free shipping?
I just placed my order, when will it ship?
Where will my order ship from and how long will it take for my order to arrive?
Is there a sales tax charge on my order?
My order never got to me, what do I do?
ORDERS & PAYMENTS
Can I make changes to or cancel my order?
What payment methods do you accept?
How do I use a Coupon Code?
I did not receive a Confirmation Number, where is it?
My card was charged but I did not receive any confirmation emails, did my order go through?
WARRANTY, RETURNS & EXCHANGES
What is your return policy?
Can I exchange a product?
An item was damaged in transit, what do I do?
How long will it take to process a return?
When will my refund show up?
GENERAL & TECHNICAL ISSUES
Where are you located?
Do you offer will-call or pick-up for orders?
What are your hours of operation?

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