We gladly accept returns of both new, unopened and gently used products purchased on our website within 30 days of delivery date.
Final sale items, single-use products like sheet masks, and gift cards are not eligible for return.
Hardware devices purchased directly from our website comes with a 30-Day Limited Warranty from the time of delivery. You may also contact manufacturers directly for After-Sales Service for extended warranty.
In order to be eligible for service under warranty, you must initiate a returns process by submitting a request within 30 days of original delivery. The 30-Day Limited Warranty excludes coverage for damage resulting from accidents, abuse, disassembly, customized modification, or user-error. Furthermore, consequential and incidental damages are not covered under this warranty.
Shipping fees are not eligible for refund.